Shipping policy

Shipping Policy

Last Updated: September 2026

We are committed to delivering your orders safely, securely, and as quickly as possible. Please review the following shipping policy before placing your order.

1. Order Processing

All orders are processed after the order has been successfully placed and payment has been confirmed.

  • Orders are generally processed within 1–3 business days.

  • Orders are not normally processed or shipped on weekends or public holidays.

  • During sales, promotions, holidays, or periods of high order volume, processing may take additional time.

  • Once your order has been dispatched, you will receive shipping information and tracking details where available.

2. Delivery Time

Estimated delivery times depend on your location, shipping method, and courier service.

Estimated delivery timeframe:

  • Standard Delivery: 3–7 business days after dispatch

  • Remote Areas: Delivery may take additional time

  • International Orders: Delivery times vary by destination and may take longer due to customs clearance.

Please note that delivery estimates are approximate and are not guaranteed delivery dates.

3. Shipping Charges

Shipping charges are calculated and displayed at checkout based on your delivery location, order size, weight, and available shipping method.

Any applicable free-shipping offers will be clearly mentioned on our website or during checkout.

4. Order Tracking

Where tracking is available, a tracking number may be provided once your order has been shipped.

You can use the tracking information provided to monitor the progress of your shipment.

Please allow some time for tracking information to become active after the package has been handed over to the courier.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address, including:

  • Full name

  • Complete delivery address

  • City

  • Postal/ZIP code

  • Active phone number

If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned to us.

If you notice an incorrect shipping address after placing your order, please contact us as soon as possible. We will try to update the address before the order is shipped, but we cannot guarantee that changes will be possible after dispatch.

6. Delayed Shipments

While we make every effort to ship orders within the stated timeframe, delivery may occasionally be delayed due to circumstances beyond our control, including:

  • Courier delays

  • Weather conditions

  • Public holidays

  • High order volumes

  • Transportation disruptions

  • Customs clearance

  • Incorrect or incomplete addresses

  • Other unforeseen circumstances

We appreciate your patience in such situations.

7. Lost or Missing Packages

If your tracking information shows that your package has been delivered but you have not received it, please contact us as soon as possible.

We may work with the shipping carrier to investigate the shipment.

Customers should also check with household members, neighbors, building reception/security, or other locations where the courier may have left the package.

8. Damaged Packages

If your order arrives damaged, please contact us as soon as possible with:

  • Your order number

  • Photos of the damaged product

  • Photos of the packaging

  • A brief description of the damage

Please keep the original packaging until the issue has been resolved, as it may be required for a courier investigation or claim.

9. International Shipping

For international orders, delivery times may vary depending on the destination country and customs procedures.

Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by the destination country unless otherwise stated at checkout.

Customs clearance may also cause delays that are outside our control.

10. Multiple Items in One Order

Depending on product availability, warehouse location, or fulfillment arrangements, items from the same order may occasionally be shipped separately.

If your order arrives in multiple packages, you may receive separate tracking information for each shipment.

11. Order Cancellation

If you need to cancel an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate cancellation requests before an order is processed or shipped. Once an order has been dispatched, cancellation may no longer be possible and our Return & Refund Policy will apply.

12. Contact Us

If you have any questions about your shipment or delivery, please contact our customer support team.

Email: [skshopifystore0808@gmail.com]
Phone/WhatsApp: [+92-3002045004]
Business Address: [Multan]

We are happy to assist you with any shipping-related questions or concerns.

Important: Delivery times and shipping charges may vary depending on the destination, courier, product, and shipping method selected at checkout.